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fv006 no sound

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wagamax View Drop Down
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    Posted: 24/Jan/2017 at 20:40
Good morning,
I have just bought a fv006 hardware. I live in France. I installed it in my car. The problem is that i have only the video signal and not the audio. How can i make to have the sound? I saw in the menu that we can update the tuner by usb, Do you have the software? Or maybe i can not use it in France?
Thanks
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sophia View Drop Down
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Post Options Post Options   Quote sophia Quote  Post ReplyReply Direct Link To This Post Posted: 25/Jan/2017 at 02:27
Hi,

please press the Red button to confirm if the channel has audio.

Best Regards
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wagamax View Drop Down
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Post Options Post Options   Quote wagamax Quote  Post ReplyReply Direct Link To This Post Posted: 25/Jan/2017 at 04:56
Yes the channel has french audio but there is no sound.  I think about the decoder is not the good one. 
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sophia View Drop Down
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Post Options Post Options   Quote sophia Quote  Post ReplyReply Direct Link To This Post Posted: 26/Jan/2017 at 02:50
Hi,

i am afraid there might be the DVB-T box issue, please contact your direct reseller or techsupport@xtrons.com to have it returned for repair.

Best Regards
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