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Hd101 no audio

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Cirex norte View Drop Down
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Post Options Post Options   Quote Cirex norte Quote  Post ReplyReply Direct Link To This Post Topic: Hd101 no audio
    Posted: 04/Apr/2017 at 14:15
I cannot hear with the speakers. Only with IR hearphones or the line out audio jack. Need help please
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sophia View Drop Down
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Post Options Post Options   Quote sophia Quote  Post ReplyReply Direct Link To This Post Posted: 05/Apr/2017 at 04:04
Hi,

please turn off the IR and FM speaker.

Best Regards.
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Cirex norte View Drop Down
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Post Options Post Options   Quote Cirex norte Quote  Post ReplyReply Direct Link To This Post Posted: 05/Apr/2017 at 13:48
Hi, thank you for your answer, but I've just do It before. Antes other thing to do, please?
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Post Options Post Options   Quote sophia Quote  Post ReplyReply Direct Link To This Post Posted: 06/Apr/2017 at 04:25
Hi,

if the headrest still has no sound after turn off the IR and FM, then i am afraid there might be headrest faulty, please contact your direct reseller to have it returned for repair.

Best Regards.
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Post Options Post Options   Quote Cirex norte Quote  Post ReplyReply Direct Link To This Post Posted: 06/Apr/2017 at 10:07
It will be difficult to contact the reseller because is aliexpress. I'm from spain. Do you know if it's possible to get a speaker as sparepart only with the wire and the connection, so I would change it. Thank you again
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Post Options Post Options   Quote sophia Quote  Post ReplyReply Direct Link To This Post Posted: 07/Apr/2017 at 03:05
Hi,

our technician said it should be headrest faulty, the wiring may not help.

or you can contact techsupport@xtrons.com and they will guide you with the return procedure.

Best Regards
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