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TB103AP issues

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Joined: 15/Sep/2017
Location: Uk
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    Posted: 15/Sep/2017 at 09:41
I bought the xtrons TB103AP fix it and was fine
Then once i tried to power off the unit with the power button but it won't!!!

Then I tried to lower or rise the volume and it won't happen

So I know that the the buttons are not working and the unit got stuck!!??!!

I did a factory reset and the unit work fine but the buttons still not working

Can you please help me with this please
With hard reset or upgrading or something else please
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